Reviews For Sport Clips Haircuts of Pooler

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1 rating

Checked in online and when I walked in and entered my number in the kiosk to show I was in store. Looked at the wait list board and it showed me "on deck" for the person I selected. It had one other person ahead of me also "on deck" for "first available", and that person was not in store yet. Another person walked in and had not checked in before hand and went straight to get a haircut since the other checked-in person had not arrived. Then the person who checked-in for first available arrived and signed in. It bumped me from "on deck" to a 24 minute wait. When I tried to point out the issue the hair stylist Michele H. got rude and told me that is how it works. The customer who checked in online, had no clue what was going on and thought I didn't check-in online and tried to argue with me also. I decided it wasn't worth it and left. Worst experience ever. Have gone to this store since it opened. Never going back.

2 rating

I've been turned away twice in the same week. It was 45 minutes to close and there was barely anyone in the store. There was no reason I couldn't get a simple haircut. If I am turned away one more time then I'm not coming back and I will take my business somewhere else.

2 rating

Have been going to this shop for over a year and today July 6 2020, I came in and requested the same as last but this time a bit shorter on the sides. She said ok and asked if I was still doing scissors on top? I responded yes, and that I also wanted it thinned out a bit as well. I was not facing the mirror so I didn’t notice until it was too late as she ran a number 1 through the top of my of my previous 3”+ hair. Not sure why or how me agreeing to scissors on top or the fact I also said I wanted it thinned out meant I just wanted a buzz cut. After apologizing she then went to blame the notes she had for me, the same notes that never seemed to be a problem with anyone else that ever cut my hair here. As my sides still weren't faded, I really didn’t want her to bother with it and just decided to let her finish and let it be. Afterwards she compensated the cut in which I am grateful for but didn’t expect anything less. Later I got home and did a more thorough check to only find a ton of strays, unevenness, and un level spots. For the price this place charges I do not expect a perfect professional cut, but I do expect it to be better than their competitors that charge less.

Reply from Sport Clips Haircuts of Pooler:
Hey Christian, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Rated 3.5 out of 5.0 based on 33 Client reviews

1
Greg K. | May 4, 2022 Overall Experience

"Checked in online and when I walked in and entered my number in the kiosk to show I was in store. Lo"

2
Memphis Coe. | March 4, 2022 Overall Experience

"I've been turned away twice in the same week. It was 45 minutes to close and there was barely anyone"

2
Christian W. | July 6, 2020 Haircut

"Have been going to this shop for over a year and today July 6 2020, I came in and requested the same"

2
Vincent F. | September 23, 2019 Overall Experience

"I would like to know if the hair cuts for Senior citizens are less expensive. I paid $24.99 with tip"

5
Jim D. | August 25, 2019 Stylist

"''Pebbles'' This one here is a true Stylist! Great Job! "

5
Zac G. | August 8, 2019 Overall Experience

"Pebbles was fantastic. Hands down the best fade i have gotten from any sports clips. Not to mention "

5
Trish G. | August 1, 2019 Haircut

"Michele was incredible. She communicated with my son about what he wanted. She cut his hair exactly "

5
Jim A. | July 29, 2019 Haircut

"Pebbles did a great job. Will definitely be back."

5
Chad D. | July 18, 2019 Overall Experience

"Pebbles was amazing and very attentive to what I wanted. Will definitely be back. "

5
Jody M. | July 14, 2019 Stylist

"Pebbles was absolutely the best stylist I have had since Christy’s on DeRenne Ave when I was a pre-t"